PRIORITY NDIS ASSESSMENTS
Urgent NDIS Functional Capacity Assessments via Telehealth
Need a Functional Capacity Assessment urgently? CARED provides priority access to experienced Occupational Therapists delivering comprehensive NDIS Functional Capacity Assessments via telehealth across Australia.
Whether you’re preparing for an upcoming NDIS plan reassessment, responding to changing support needs or arranging time-sensitive clinical evidence, our team is here to help.
72 hours
Target for initial appointments
10–14 days
Typical report turnaround target
Australia-wide
Telehealth assessments
Timeframes are subject to practitioner availability, clinical suitability and assessment requirements.
WHY CARED
Why Choose CARED for an Urgent FCA?
When time is limited, finding an experienced Occupational Therapist and arranging a comprehensive assessment can be challenging. CARED makes the process easier through nationwide telehealth services, a centralised intake team and experienced NDIS practitioners.
Appointments Targeted Within 72 Hours
We aim to arrange initial telehealth appointments within 72 hours for suitable urgent referrals, subject to practitioner availability.
Reports Typically Within 10–14 Days
Comprehensive FCA reports are generally targeted within 10–14 days, with faster turnaround considered where clinically appropriate.
Telehealth Australia-Wide
Access experienced Occupational Therapists without the need for practitioner travel.
Experienced NDIS Occupational Therapists
Our practitioners provide individualised assessments informed by functional needs and relevant clinical evidence.
Evidence-Based FCA Reports
Receive reports addressing functional abilities, support requirements and clinically justified recommendations.
Straightforward Referral Process
Submit your referral through CARED’s existing online referral system and our intake team will review the requirements.
WHEN IT HELPS
When Might You Need an Urgent Functional Capacity Assessment?
An urgent FCA may be appropriate when an NDIS participant requires timely clinical evidence about their functional abilities, changing circumstances or support needs.
Upcoming NDIS Plan Reassessment
An FCA can provide updated evidence of a participant’s functional abilities and support requirements ahead of a plan reassessment.
Changes in Functional Capacity
Where a participant experiences changes in their functional abilities or support needs, an assessment may help document the impact on everyday life.
Change of Circumstances
An FCA may provide relevant clinical evidence when a participant is seeking changes to their NDIS plan.
Supported Living and Accommodation Needs
Functional assessments may contribute evidence about daily living assistance, support requirements and accommodation-related considerations.
Requests for Updated Clinical Evidence
An FCA may help provide information requested by the NDIA or other relevant parties.
Need an FCA urgently?
Refer a participant and our intake team will review your requirements.
THE PROCESS
How Quickly Can I Get an Urgent FCA?
Our priority FCA pathway is designed to minimise unnecessary delays while ensuring every assessment is appropriate for the participant’s individual needs.
Submit Your Referral
Complete CARED’s existing online referral form. Provide the participant’s details, relevant documentation, reason for assessment and required report timeframe.
Initial Appointment Targeted Within 72 Hours
Our intake team reviews the referral and works to arrange an appointment with an appropriate Occupational Therapist. Initial appointments are targeted within 72 hours for suitable referrals, subject to availability.
Complete the Telehealth Assessment
The Occupational Therapist assesses functional abilities and support needs through clinically appropriate telehealth methods. This may include interviews, observations, review of documentation and consultation with relevant support people.
Receive Your FCA Report
Your Occupational Therapist prepares a comprehensive report outlining functional findings, support needs and recommendations. Reports are typically targeted within 10–14 days, with faster completion considered for urgent referrals.
Need Your Report Sooner?
If you’re working towards an urgent NDIS deadline, please let us know when submitting your referral. Our team will review whether an accelerated assessment and reporting timeframe is achievable.
TELEHEALTH
Can a Functional Capacity Assessment Be Completed via Telehealth?
Yes. Many Functional Capacity Assessments can be conducted via telehealth when clinically appropriate.
Telehealth allows Occupational Therapists to assess relevant functional abilities, interview participants and support people, review existing clinical information and gather evidence about everyday support needs.
- Nationwide access to Occupational Therapists
- No practitioner travel charges
- Appointments from home or another suitable location
- Greater scheduling flexibility
- Access for regional and remote participants
- Easier involvement of family members and support teams where appropriate
Is Telehealth Suitable for Everyone?
Not every FCA can be completed entirely online. Some participants may require face-to-face observation, additional assessment activities or further clinical evidence. The assessing Occupational Therapist will determine whether telehealth is suitable for the participant and the intended purpose of the assessment.
WHAT'S INCLUDED
What Does a Functional Capacity Assessment Include?
A Functional Capacity Assessment examines how a participant’s disability affects their ability to perform everyday activities and participate in daily life. Depending on the participant’s individual circumstances, the assessment may consider:
Daily living
Personal care and daily living activities
Mobility
Mobility and physical function
Communication
Communication
Social participation
Social and community participation
Cognitive function
Cognitive and executive functioning
Environmental needs
Home and environmental factors
The final report provides clinical findings and recommendations based on the assessment, including existing support arrangements, functional support needs and recommendations for appropriate supports.
How Much Does an Urgent FCA Cost?
CARED provides transparent pricing for Functional Capacity Assessments. Our standard FCA offering allows up to 15 hours of direct and indirect Occupational Therapy.
STANDARD TELEHEALTH FCA
Up to $2,909.85
Based on up to 15 hours at $193.99 per hour, where the applicable NDIS pricing arrangements permit that rate.
Included assessment activities
- Initial assessment and interviews
- Functional assessment activities
- Review of relevant documentation
- Consultation with support people where appropriate
- Clinical analysis
- FCA report preparation
- Individualised recommendations
- Actual assessment hours depend on the participant’s needs and the agreed scope.
- No practitioner travel charges apply to telehealth appointments.
- Urgent referrals do not automatically attract an additional fee.
- Funding and pricing arrangements must be confirmed before commencement.
FOR SUPPORT COORDINATORS
Urgent FCA Referrals Made Easier for Support Coordinators
We understand the challenges Support Coordinators face when arranging assessments within limited timeframes. CARED’s priority FCA pathway is designed to simplify referrals and help minimise unnecessary delays.
What information should you have ready?
- Participant details
- Current NDIS plan information
- Reason for the FCA
- Required report date
- Relevant clinical reports
- Participant goals
- Available funding information
- Relevant support needs
- Consent to proceed
How to refer
Use CARED’s existing online referral form. Select Occupational Therapy under the services requested, and choose Assessment only if an FCA is the only service required. In the Reason for Referral field, please include:
URGENT TELEHEALTH FCA – Required report date: [insert date]
Then provide a brief explanation of the assessment requirements and urgency. Our intake team will review the referral and contact you regarding availability and next steps.
Already Have a Referral Ready?
Use our existing secure referral form.
- Service
- Occupational Therapy
- Assessment
- Functional Capacity Assessment
- Priority
- Urgent Telehealth FCA
Submitting an urgent FCA referral: select Occupational Therapy as the service required, select Assessment only if an FCA is the only service required, write “URGENT TELEHEALTH FCA” in the Reason for Referral field, include the required report date and reason for urgency, then complete the remaining details and submit.
Frequently asked questions
PRIORITY TELEHEALTH FCA REFERRALS AUSTRALIA-WIDE
Need an Urgent Functional Capacity Assessment?
Initial appointments targeted within 72 hours. Reports typically targeted within 10–14 days. Faster report turnaround considered for urgent referrals.
Submit your referral today and our intake team will review your requirements.
Learn more about our standard Functional Capacity Assessments and Occupational Therapy services.