Clinical fit
The clinical picture comes first: what support is needed, and what it's working towards.
DiagnosisTherapy goalsFunctional needs
Positive Behaviour Support
When behaviour affects everyday life everyone feels it
Registered Behaviour Support Practitioners helping participants, families and teams understand behaviour and build safer, better days.
Fully onboarded, matched & booked in within 72 hours. No referral needed.
a different question
Understanding behaviour changes everything
Positive Behaviour Support isn't about controlling behaviour, it's about understanding it. An evidence-based, person-centred approach that helps people safely express their needs, regulate emotions and participate more fully in everyday life.
Rather than asking "how do we stop this behaviour?", we ask:
What is this person trying to communicate?
What need isn't being met?
What skills could help?
What changes in the environment would make life easier?
how we help
Practical support for participants, families and teams
Every service is tailored to the individual, their goals and the people who support them every day:
- Communication
- Emotional regulation
- Skill building
- Safety
- Participation
- Environment
- Family coaching
Comprehensive assessments that identify what happens before, during and after behaviours of concern — helping us understand why behaviours occur and what supports are most likely to help.
Clear, practical plans written in plain English that everyone can understand — from families and support workers to schools and therapists.
Teaching replacement skills that help participants communicate needs, regulate emotions, solve problems and participate more confidently in everyday life.
Supporting parents, carers, educators and support workers with practical strategies they can confidently use in real-world situations.
Evidence-based strategies that reduce — and wherever possible eliminate, the need for restrictive practices, while promoting safety, dignity and participant rights.
Behaviour changes over time. We regularly review strategies, celebrate progress and adjust plans as goals and circumstances evolve.
registered. suitable. accountable
Behaviour Support is different, and so are the requirements
Behaviour Support is the only allied health discipline where NDIS registration is mandatory when restrictive practices are involved. CARED works with registered behaviour support practitioners who meet the NDIS Commission's suitability requirements and professional standards, so referrals are simpler, compliance is covered, and you're working with practitioners who understand both the clinical and regulatory responsibilities.
Registered practitioners
NDIS Commission
Suitable
Meets suitability requirements
Accountable
Professional standards
support for the whole team
Lasting change happens together
PBS isn't something that happens in a one-hour appointment each fortnight. It happens every day, with the people who know the participant best. That's why we coach and support:
- Parents & carers
- Support workers
- Teachers & educators
- Early childhood teams
- Allied health professionals
- Residential care staff
- Support Coordinators
When everyone understands the same strategies and responds consistently, participants feel safer, more supported and more able to develop new skills.
how we match
Why CARED matches differently
Most providers allocate whoever becomes available first. We don't. Every referral is reviewed against everything that shapes a good fit, because the best outcomes happen when the practitioner fits the participant, not when they're simply free first.
Personal fit
The things that decide whether sessions actually click.
Communication styleAge & stagePersonalityCultural considerations
Practical fit
A match that survives a real week: times, places and formats that work.
Delivery preferenceLocationPractitioner interestsAppointment times
Then, you decide
You'll get a plain-English summary of why this practitioner was suggested.
Going ahead is always your choice, that's yours, not ours.
positive behaviour support & the ndis
Building safer, more independent lives
Positive Behaviour Support is funded through the NDIS under Capacity Building - Improved Relationships, for participants whose disability contributes to behaviours of concern.
Behaviour Support may benefit participants who:
- Display behaviours that place themselves or others at risk
- Have difficulty communicating their needs
- Are subject to, or may require, restrictive practices
- Experience emotional regulation challenges
- Require structured support to improve participation
- Have complex behavioural support needs related to disability
The goal is never simply reducing behaviours. The goal is improving lives.
we come to you
Support where life happens
Behaviour is influenced by environment, so it makes sense to provide support where people actually live, learn and participate.
- At home
- At school or early learning
- In the community
- At work
- In supported accommodation
- In clinic
- Via telehealth
By seeing participants in familiar environments, we can better understand what's happening and develop strategies that work in everyday life, not just in theory. Available Australia-wide via secure telehealth.
one team behind you
Need more than positibe behavior support?
We're already here
Not sure where to start?
Enquire NowFAQs
A person-centred, evidence-based approach that helps people understand the reasons behind behaviours of concern and develop safer, more effective ways to communicate, regulate emotions and participate. Rather than trying to 'stop' behaviour, PBS focuses on why it happens and builds the skills, supports and environments that reduce the need for it over time.
Behaviours that may place a person or others at risk, limit participation or affect quality of life, such as aggression, self-injury, property damage, emotional outbursts, absconding, withdrawal or unsafe behaviours. Every behaviour has a purpose; our role is to understand it and help the person find safer ways to have their needs met.
The foundation of PBS. Your practitioner spends time understanding what happens before, during and after a behaviour, what the person may be communicating, and what environmental or emotional factors contribute, so strategies target the underlying cause, not just the behaviour.
A personalised guide outlining practical strategies to improve quality of life and reduce behaviours of concern, written in plain English, covering prevention, positive support approaches, skill-building goals, environmental recommendations, guidance for families and support workers, and safe response strategies where needed.
Interventions used only when necessary to prevent serious harm. They're tightly regulated under the NDIS Quality and Safeguards Commission and must always be authorised where required, documented, regularly reviewed, and used only as a last resort. PBS aims to reduce, and wherever possible eliminate, the need for them by teaching new skills and addressing underlying causes.
NDIS participants whose disability contributes to behaviours of concern. We support children, teenagers, adults, families, support workers, schools and supported accommodation providers, across a wide range of disabilities including autism, intellectual disability, acquired brain injury and psychosocial disability.
Yes, children, teenagers and adults across all stages of life. Whether supporting a young child at school, a teenager developing emotional regulation, or an adult building independence, our approach is always person-centred, strengths-based and tailored to the individual's goals.
The first appointment focuses on getting to know the participant and the people who support them, current challenges, goals, strengths and interests, history, existing supports, situations where behaviours occur, and what's already working well. From there we begin developing a personalised approach.
Every participant is different. Some need short-term support to develop new skills; others benefit from ongoing support as their needs change. Plans are reviewed regularly to ensure strategies remain effective and continue supporting the participant's goals.
Absolutely. PBS is most effective when everyone supporting the participant understands the same strategies. We regularly coach parents and carers, support workers, teachers, early childhood educators, residential care teams, allied health professionals and Support Coordinators.
Yes. With your consent, we regularly collaborate with schools, early childhood services, Support Coordinators and other allied health professionals, so everyone uses consistent strategies and works towards the same goals.
Where everyday life happens, at home, school or childcare, in the community, at work, in supported accommodation, in clinic, or via secure telehealth anywhere in Australia. Seeing participants in familiar environments provides valuable insight and lets strategies be developed where they're needed most.
Yes, under the Capacity Building – Improved Relationships category of an eligible plan. Funding may include Functional Behaviour Assessments, Behaviour Support Plans, ongoing sessions, family and carer coaching, support worker training, plan reviews, and restrictive practice monitoring and reporting where required. If you're unsure whether your plan includes it, our team can help.
Yes. Behaviour Support involving restrictive practices can only be delivered by registered providers. CARED works with registered behaviour support practitioners who meet the NDIS Commission's suitability requirements and professional standards, giving participants, families and Support Coordinators confidence that services meet all relevant compliance obligations.
Behaviour Support works best when connected to every other part of a participant's care. Our practitioners collaborate closely with Occupational Therapists, Psychologists, Speech Therapists, Physiotherapists, Exercise Physiologists and Dietitians, so instead of separate reports and conflicting advice, you have one coordinated team working to improve communication, reduce behaviours of concern, build independence and enhance quality of life.
person at the centre
Not about changing behaviour, about improving lives
Whoever you're seeking support for, we start with the person, their strengths, their goals, their everyday life